Frequently Asked Questions about our professional window cleaning services

Answers to some of the most commonly asked window cleaning questions.

Exterior Window Cleaning

Window cleaning is our bread and butter; we are experts in knowing how to clean non-standard windows such as stained glass or special tints. All our operators carry the specialist tools and products on board. We can discuss any special window cleaning needs at the time of quoting.

This gets the best results as you can literally see straight through the glass when both sides have been cleaned. There is no hard and fast rule though, and it will often depend on the customer’s budget. Many customers think that they can do the inside work themselves, but when they see the results we can achieve, they generally hand the full responsibility over to us.

Most tinting can be cleaned successfully with the right tools, expertise and adherence to the glass manufacturers instructions. You can rest assured that we have the professional tools and products designed to clean tinted windows properly.

Interior Window Cleaning

This gets the best results as you can literally see straight through the glass when both sides have been cleaned.  There is no hard and fast rule though, and it will often depend on the customer’s budget.  Many customers think that they can do the inside work themselves, but when they see the results we can achieve, they generally hand the full responsibility over to us.

No, we can move furniture if needed.

No. Part of our service is to take extra care by covering carpets, tiles and sensitive furniture if necessary.

To maximise freshness and allow more natural light and sunshine into your home, experts generally recommend cleaning the inside and outside of your windows every six months either side of Winter.  Feel free to choose between Residential window cleaning service and  Commercial Service

Any building with glass that is no more than 20 meters above ground level. Find out more about our commercial window cleaning services.

Cleaning windows in the rain doesn’t affect the quality of the job.  It just makes it uncomfortable for our staff.  If it is raining heavily, and the job involves cleaning the external side of the windows, then we will work on indoor windows or covered areas until it clears.  If it’s set in then we will generally re-schedule.  From a safety perspective we will not allow our staff to work above ground on wet or slippery surfaces.

Call our office as soon as possible – 1300 885 751, and we will reschedule the cleaning to another day and time, however 48 hours notice would be appreciated. We do understand that circumstances can change for people at the last minute. At this stage we don’t have a cancellation fee.

We accept payments by cash, cheque, EFT, or credit card. for more information you can check out our payments page for more info about payments Click Here

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