At first I felt guilty since I cancelled my first ever appointment that I booked. Since I was going for a business trip that would last a week. And on the second query that I made I kept inquiring for the specific day of availability. I was just impressed by their customer service and how they handle queries both phone and email. They are so easy to work with since I saw and witness how they clean the property I own located along power road. It took them 2 hours which some companies that I have tried would last 3 hours.